Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which you open and use your khiladi11 account, including how deposits via UPI, Paytm, and PhonePe are handled, what conduct is…

Account EligibilityPayment Rules — UPI, Paytm, PhonePeWithdrawal ConditionsAccount Suspension PolicyDispute Resolution

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What These Terms Cover and Where They Apply

khiladi11 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account on khiladi11.co, you agree to be bound by the terms set out on this page. These terms apply to all activity conducted through your account — placing wagers, making deposits, requesting withdrawals, and contacting support. Eligibility to access the platform depends entirely

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on the laws applicable in your state or region; it is your responsibility to confirm that using the platform is lawful where you are located. Deposits via UPI, Paytm, and PhonePe are subject to the payment conditions described in the relevant section below, and all transactions
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are processed in Indian Rupees unless otherwise stated. We reserve the right to update these terms at any time; continued use of your account after a published update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

Team online

Live Chat

Our live chat channel is available around the clock. Use it to ask about specific clauses, request clarification on withdrawal conditions, or flag a concern about how these terms have been applied to your account.

Email Support

Write to our support address for formal queries about these terms, including requests to receive a copy of the version in force at the time you opened your account. We aim to respond within 24 hours on working days.

Help Centre

Our Help Centre hosts plain-language explanations of the key clauses in these terms. Search by topic — account suspension, payment rules, or dispute steps — to find the answer before raising a support ticket.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

The six points below explain how we apply these terms day-to-day — from the moment you open your account through to how we store your data and what you can ask us…

Account Verification

We verify your identity before processing your first withdrawal. Documents are checked against the details you provided at registration; mismatches trigger a hold on the account until resolved via email with our verification team.

Data Retention

We retain account and transaction records for the period required by applicable law. After that period, data is deleted from live systems. You may request details of what we hold by writing to our support email address.

Cookie Policy

Our platform uses cookies to keep your session active, remember your payment preference between UPI and PhonePe, and measure page performance. You can manage cookie settings in your browser at any time without losing your account.

Account Security

Your password is stored in hashed form and never visible to our staff. If you suspect unauthorised access, contact live chat immediately; we can lock your account within minutes and initiate an account-security review.

Requesting Changes

To update personal details — name correction, linked phone number, or registered email — submit a written request via support email with a supporting document. Changes take effect within two working days after verification.

Right to Close

You may close your account at any time by contacting support. Any pending withdrawal at the time of closure will be processed to your last verified UPI or Paytm account before the account is permanently deactivated.

Your Questions About These Terms, Answered

These questions cover the clauses our account holders ask about most frequently — eligibility, payment rules, account suspension, data rights, and what to do if you disagree with a decision we have made.

These terms apply to every person who opens an account on khiladi11.co. Access depends on local law and is available where local law permits. By completing registration, you confirm that using the platform is lawful in your location.

Yes. We may update these terms at any time by publishing a revised version on this page. The date shown at the top of the page reflects the most recent revision. Continuing to use your account after that date means you accept the updated terms.

A breach may result in suspension or permanent closure of your account. Any balance above the minimum withdrawal threshold at the time of closure will be returned to your verified UPI or Paytm account after we complete a review of the breach.

UPI deposits are subject to your bank's transaction limits as well as the account-level limits set out in these terms. If a deposit is flagged or reversed by your bank, the amount will not be credited until the transaction is confirmed as settled.

We hold your registration details, transaction history, and identity documents for the period required by applicable law. You can request a summary of the data we hold by emailing our support team; we respond within five working days.

Start by contacting support via live chat or email with the specific decision you wish to dispute and the relevant account transaction or date. We will review the case against the applicable clause and respond in writing within three working days.

Contact our support team to request account closure. Any verified balance will be paid out to your last active PhonePe, Paytm, or UPI account before closure is finalised. Accounts with pending disputes are placed on hold until the dispute is resolved.

Terms and Conditions That Govern Your Account

Contact Us About These Terms

Live Chat

Email Support

Help Centre

Account Security, Data and Your Rights Under These Terms

Account Verification

Data Retention

Cookie Policy

Account Security

Requesting Changes

Right to Close

Your Questions About These Terms, Answered

01 Who do these terms apply to?

02 Can these terms change after I open my account?

03 What happens to my account if I breach these terms?

04 How do payment rules under these terms affect my UPI deposits?

05 What personal data do you hold and for how long?

06 How do I dispute a decision made under these terms?

07 How do I close my account and what happens to my balance?

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